Sustainability

We’re committed to fostering a thriving society by empowering our employees through an inclusive workplace that promotes continuous learning, professional development, and long-term success. We support communities by strategically investing our time, expertise, and resources where they’re most needed, and we strive to deliver exceptional experiences for both employees and customers.

• Expanded our Leading the Way program to support employee development and enhance skills, capabilities, and career growth — driving engagement, performance, and results.
• Continued investing in people-centric Total Rewards and Wellbeing initiatives that foster a holistic, supportive, and healthy environment for our diverse workforce.
• Fostered an inclusive culture through our five Employee Resource Groups to build community and promote belonging.
• Actively engaged with our communities, with employees volunteering over 95,000 hours and supporting more than 1,800 nonprofit organizations, while the Assurant Foundation contributed $3.8 million through charitable giving.

We’re contributing to a stable climate by embedding sustainability into our long-term strategy, global operations, and offerings, working across our enterprise to mitigate the risks of climate change.

• Maintained a “B” rating for the CDP climate change questionnaire for the seventh consecutive year.
• Reduced our Scope 1 and 2 GHG emissions by 13% year-over-year.
• Commissioned a new solar PV system consisting of 577 panels at our state-of-the-art Device Care Center in the U.K.
• Completed our first third-party verification process for Scope 3 investment portfolio emissions in 2024.
• Integrated sustainability into our product offerings, including Assurant EV One ProtectionSM, available to sell in 12 countries globally.
• Maintained transparency in sustainability disclosures by reporting in alignment with the Task Force on Climate-Related Financial Disclosures (TCFD) and Sustainability Accounting Standards Board (SASB).

We’re shaping a circular economy as a leading provider of reuse and refurbishment solutions for mobile devices and electronics — empowering clients and eco-conscious customers to actively participate in sustainable practices.

• Returned over $2.9 billion to consumers in exchange for their used devices through our mobile trade-in program, diverting more than 3,800 metric tons of electronic waste from landfills and avoiding approximately 1 million metric tons of CO₂ emissions.
• Enhanced Assurant Carbon IQSM, a solution that delivers data-driven insights for carbon emissions associated with smartphones throughout their entire lifecycle.
• Protected more than 64 million mobile devices and operated over 70 mobile trade-in programs globally, repurposing 19 million devices as of year-end 2024.
• Operated a global network of Device Care Centers that leverage proprietary technology, robotics, and AI to deliver integrated service solutions to our clients.
• Advanced circularity practices across our global Device Care Centers, including investments in renewable energy, a focus on safe and sustainable recycling practices, and expanded use of sustainable packaging.

• Received the World’s Most Ethical Company designation by Ethisphere for the second consecutive year, demonstrating robust ethics and compliance, governance, environmental and social impact, and initiatives that support a strong value chain.
• Named one of America’s Most JUST Companies by JUST Capital and CNBC for the second consecutive year, demonstrating our unwavering commitment to advancing a connected, respected, and protected world, and delivering for our employees, customers, communities, environment, and shareholders.
• Received a rating of “AAA” in 2025 (on a scale of AAA-CCC) in the MSCI ESG Ratings assessment.